Shipping policy
Thank you for shopping with SHOPISTRY. We’re committed to delivering your order safely and as quickly as possible.
Order Processing
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders are not processed on weekends or public holidays.
- Once your order has been shipped, you will receive a confirmation email with tracking information (when available).
Shipping Times
Estimated delivery times may vary depending on your location and carrier availability.
Estimated delivery windows:
- United States: 3–5 business days
Please note these are estimated delivery times and delays may occasionally occur due to weather, customs, holidays, or carrier issues.
Shipping Costs
Shipping charges are calculated at checkout based on your delivery location and selected shipping method.
We may also offer free shipping promotions from time to time. Any active offers will be displayed during checkout.
Order Tracking
Tracking details will be emailed once your order has been dispatched. Please allow up to 48 hours for tracking information to update after shipment.
Delays & Carrier Issues
While we do our best to ensure timely delivery, we are not responsible for shipping delays caused by:
- Courier service disruptions
- Incorrect shipping addresses entered at checkout
- Weather or natural events
Incorrect Address
Please double-check your shipping address before placing your order.
If an incorrect address is entered and the package is returned to us, additional shipping fees may apply to resend the order.
Lost or Damaged Packages
If your order arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.
Please include:
- Your order number
- Photos of damaged packaging/product (if applicable)
We’ll work with you to resolve the issue as quickly as possible.
Contact Us
If you have any shipping-related questions, please contact us at:
Email: support@shopistryhub.com
Store: SHOPISTRY
We’re happy to help.